1 The security of user data is paramount
Should there be any contradictions between this data protection declaration and the other applicable contractual or business terms of Gentle Skin Beauty Bar, the provisions of this data protection declaration shall take precedence.
2 Nature and purpose of the data collected
On the other hand, personal data provided by a customer (e.g. by making contact, creating a user profile or customer account) is recorded automatically or manually.
2.1 Information Collected AutomaticallyWhen visiting the Gentle Skin Beauty Bar website, statistical visitor data is automatically collected on which parts of the website the customer visits. Each time a website is called up, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, the customer's IP address, the date and time of the call, the browser used, the operating system, the amount of data transferred and the requesting provider (access data) and documents the retrieval. In this context, it is sometimes necessary for so-called cookies (see Section 4 below) to be used.
This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer.
2.2 Data when interacting with Gentle Skin Beauty Bar, for contract processing, contact and opening a customer account
Gentle Skin Beauty Bar does not automatically collect personal information from customers, such as name, address, telephone number or e-mail address.
On the other hand, personal data is collected from customers if a customer voluntarily provides this as part of an order or when contacting Gentle Skin Beauty Bar (e.g. via contact form or e-mail). Mandatory fields are marked as such, since Gentle Skin Beauty Bar needs the data in these cases to process the contract or to process the contact and without this information the order or the contact cannot be sent. Which data is collected can be seen from the respective input forms.
If a customer decides to open a customer account, Gentle Skin Beauty Bar uses the personal data for the purpose of opening a customer account. The mandatory information requested during registration must be given in full, otherwise Gentle Skin Beauty Bar can reject the registration. Gentle Skin Beauty Bar uses the collected personal data only for the purpose of using the online shop or the respective offer or service for which the customer has registered. In addition, Gentle Skin Beauty Bar can use the customer's e-mail address to inform them about important changes, such as the scope of the offer, or technically necessary changes.
After the contract has been fully processed or after the customer account has been deleted, the customer's data will be restricted for further processing and deleted after the tax and commercial retention periods have expired, unless the customer has expressly consented to further use of the data or Gentle Skin Beauty Bar itself reserves the right to use data beyond this, which is permitted by law. The customer account can be deleted at any time and can be done either by sending a message to the contact details given below (see Section 9 below) or using a function provided for this purpose in the customer account.
3 Legal basis for collecting and processing personal data
The legal basis for the collection and processing of the customer's personal data depends on the respective purpose of the data processing in each individual case. In particular, the following come into question:
the protection of the legitimate interests of Gentle Skin Beauty Bar, provided that the interests of the customer or fundamental rights or freedoms are not unreasonably affected;
the conclusion or performance of a contract; or
The customer's consent at the time the personal data was recorded. The customer can revoke his consent at any time. For this purpose, the customer can send a corresponding notification to the contact details described below. The legality of the data processing that has already taken place remains unaffected by the revocation.
Most web browsers automatically accept such cookies, but web browsers can be configured not to accept or store cookies. However, if cookies are deactivated, the functionality of the website may be restricted. Details on this can be found in the operating instructions or the help function of the web browser.
4.2 Use of Data
The anonymous data, which is recorded by means of cookies when the Gentle Skin Beauty Bar website is called up, can be used for web analysis purposes, to optimize the website and to measure performance. Gentle Skin Beauty Bar can use third-party providers for this, some of whom have their own data protection regulations over which Gentle Skin Beauty Bar has no influence.
Gentle Skin Beauty Bar uses functions of the following web analysis services:
Google AnalyticsThe provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google evaluates the use of the website in order to compile reports on website activity and to provide Gentle Skin Beauty Bar with other services related to website activity and internet usage. The IP address transmitted by the customer's web browser as part of Google Analytics is not merged with other Google data.
The information generated by cookies about the use of the website is usually transmitted to a Google server in the USA and stored there. Google observes the data protection regulations of the «Swiss-U.S. Privacy Shield" agreement and has registered with the US Department of Commerce for the "Swiss-U.S. Privacy Shield» (information on the Swiss-U.S. Privacy Shield can be found at https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs).
Google Ads and Google Conversion Tracking
The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
As part of Google Ads, Gentle Skin Beauty Bar uses so-called conversion tracking. When the customer clicks on an ad served by Google, a conversion tracking cookie is set. These cookies lose their validity after 30 days at the latest and are not used to identify the customer. If the customer visits Gentle Skin Beauty Bar's website and the cookie has not yet expired, Google and Gentle Skin Beauty Bar can recognize that the customer clicked on the ad and was redirected to this page.
Gentle Skin Beauty Bar learns from Google the total number of users who clicked on the ad and were redirected to a website with a conversion tracking tag. However, Gentle Skin Beauty Bar does not receive any information with which the customer can be personally identified.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Gentle Skin Beauty Bar uses Google Maps to visualize geographic information. When using Google Maps, Google transmits or processes data about the use of the Maps functions by website visitors, which may include in particular the IP address and location data. Gentle Skin Beauty Bar has no influence on this data processing.
Insofar as information is transferred to Google servers in the USA and stored there, the American company Google LLC is registered under the "Swiss-U.S. Privacy Shield» certified.
In order to deactivate the Google Maps service and thus prevent data transmission to Google, a customer must deactivate the Java Script function in the web browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
4.3 Social Media Content
Gentle Skin Beauty Bar may use social media plugins from social networks, such as Facebook, Instagram or Twitter on the website.
If the customer calls up a website that contains such a plugin, the web browser establishes a direct connection to the servers of the respective social network. The content of the plugin is transmitted directly to the web browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that the customer's web browser has accessed the corresponding Gentle Skin Beauty Bar website, even if the customer does not have a profile on the corresponding social network or is not currently logged in. This information (including the IP address) is sent directly from the customer's web browser to a server of the respective provider (possibly in the USA) and stored there. If the customer is logged into one of the services, the providers of the social network can directly assign the visit to the Gentle Skin Beauty Bar website to the profile in the respective social network. If the customer interacts with the plugins, for example by pressing the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed there to the customer's contacts.
These social network platforms have their own privacy policies over which Gentle Skin Beauty Bar has no control.
The purpose and scope of the data collection and the further processing and use of the data by the providers on their pages as well as a contact option and the related rights of the customers and setting options for the protection of privacy can be found in the data protection information of the providers:
If the customer does not want any of these plugins to be loaded, it is recommended to log out of the relevant social network. Furthermore, various web browsers can be set up or supplemented with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.
If the customer would like to receive a newsletter offered by Gentle Skin Beauty Bar, Gentle Skin Beauty Bar requires an e-mail address from the customer and other information that allows verification that the customer is the owner of the e-mail address provided and agrees to receive the newslestter (so-called “double opt-in” procedure). If the customer would like to register for a newsletter as a registered customer, he can give his consent at the time of registration or later via the registration function in the customer account.
With the newsletter, the customer regularly receives recommendations and offers that might interest them. For this purpose, Gentle Skin Beauty Bar collects and processes personal data relating to the customer's usage behavior on the website, orders placed with Gentle Skin Beauty Bar and how the customer uses the newsletter (e.g. whether the newsletter is opened or which web URL links are clicked on becomes). Gentle Skin Beauty Bar can evaluate this data for statistical purposes in order to better tailor the content of the newsletter to the interests of the customers.
The personal data entered in the newsletter registration form is processed based on the customer's consent, which the customer can revoke at any time for the future. The revocation takes place either via the “unsubscribe” link in the newsletter, written notification by the customer to Gentle Skin Beauty Bar at the address listed below or deregistration in the customer account. Gentle Skin Beauty Bar uses the collected personal data for the content design and the dispatch of the newsletter. It will not be passed on to third parties for their own (advertising) purposes.
Gentle Skin Beauty Bar stores the personal data provided by the customer for the purpose of subscribing to the newsletter until the customer unsubscribes from the newsletter.
6 Sharing Your Information
Gentle Skin Beauty Bar will not disclose customers' personal information to third parties. An exception to this is if the customer has consented to the transfer of data to companies that are not affiliated with Gentle Skin Beauty Bar or if Gentle Skin Beauty Bar is legally, officially or judicially obliged to do so. In addition, if service providers who support Gentle Skin Beauty Bar in data processing, website administration or in any other way and in providing the products and services requested by the customer are called in (e.g. parcel or newsletter delivery service providers). These third parties are required to maintain the same level of security and privacy as Gentle Skin Beauty Bar.
7 Data Security
Unfortunately, the transmission of data via the Internet is not completely secure. Gentle Skin Beauty Bar works with service providers and Internet providers who take appropriate technical and organizational security precautions to protect the personal data of customers. However, Gentle Skin Beauty Bar cannot guarantee the security of the data transmitted by the customer. Any data transmission is therefore at your own risk.
8 Your information and cancellation rights
Of course, every customer is free to inform Gentle Skin Beauty Bar at any time - for example in an e-mail - that the personal data should not be used to contact them in the future. Participation in the special services of the Gentle Skin Beauty Bar website, such as the newsletter service, can also be revoked at any time.In addition, it is possible to obtain information on the processing of the data or to request a copy of the personal data collected via the Gentle Skin Beauty Bar website.
If there are any questions about this data protection declaration or data protection at Gentle Skin Beauty Bar, a customer can contact Gentle Skin Beauty Bar using the following contact details:
Gentle Skin Beauty Bar
10 Final Provisions
Should individual provisions or parts of these data protection provisions prove to be void or ineffective, this will not affect the validity of the rest of the data protection provisions.The place of jurisdiction and the applicable law are based on the General Terms and Conditions
(>Link General Terms and Conditions).