Privacy policy

Privacy Policy

Last updated: 5 February 2026

This Privacy Policy explains how Logue GmbH, operating under the brand Gentle Skin Beauty Bar (“we”, “us”, “our”), collects, uses, and shares personal data when you visit our website, use our services, or make a purchase.

Our online shop is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to you.

If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

1. What personal data do we process?

Depending on how you use our services, we may process the following categories of personal data:

Contact details (name, billing and shipping address, email address, phone number)
Payment and transaction data
Account information (e.g., customer account, preferences)
Communications (e.g., customer support requests)
Device and usage data (IP address, browser, access times)

2. Sources of personal data

Directly from you (e.g., when you place an order or contact us)
Automatically through your use of the website (cookies, log files)
From service providers (e.g., payment providers, shipping partners)

3. Purposes of processing

Processing orders and payments
Providing and improving our services
Customer communication and support
Marketing and advertising (where legally permitted)
Security and fraud prevention
Compliance with legal obligations

4. Sharing of personal data

We only share personal data where necessary to fulfil our contract with you, to comply with legal obligations, or where you have provided consent.

Recipients may include Shopify, payment providers, shipping partners, IT service providers, and marketing/analytics providers.

5. Shopify

Shopify may process personal data as an independent controller in certain cases. For more information, please see Shopify’s Privacy Policy.

6. Third-party websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

7. Children’s data

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.

8. Data security and retention

We implement appropriate technical and organisational security measures. We retain personal data only as long as necessary for the purposes described above and as required by applicable law.